Saturday, April 21, 2012

Interested in spreading QI?

A very useful resource, here, for anyone interested in implementing and spreading quality improvement in healthcare. Full of lessons learned and suggestion on overcoming barriers.

"they identified 10 key challenges to improvement that consistently emerged in the programmes evaluated:
  • convincing people that there is a problem
  • convincing people that the solution chosen is the right one
  • getting data collection and monitoring systems right
  • excess ambitions and ‘projectness’
  • the organisational context, culture and capacities
  • tribalism and lack of staff engagement
  • leadership
  • balancing carrots and sticks – harnessing commitment through incentives and potential sanctions
  • securing sustainability
  • considering the side effects of change.